We Are Here Just Waiting To Assist You
Customer Service is our entire business, not just a department. From the moment you contact the Red Palm Villas our dedicated staff is 100% ready and available to assist you in all your travel needs. We are your personal Costa Rica Travel experts when it comes to local customs, transfers and services.
You are a VIP – we can assist or book all your local flights and air transfers using the local carriers or our VIP Private Air Charter Service which includes a fleet of shuttles, private aircraft and various helicopter services.
We also provide airport ground transfer services from SJO/San Jose Int’l airport as well as TMU/Tambor Region Airport to just about any further destination in Costa Rica.
We’re happy to assist you in planning a one day escape to see one of our two very active volcano’s with up to the minute information regarding flow and visibility…and we are constantly updating our flight, ferry, bus and shuttle schedules. We know which roads are best and which routes fastest according to the time of the year and any recent occurrences.
Our staff has a collection of detailed maps and directions to offer you to make sure your travels are direct and not confusing.
We work with all the best service providers in Costa Rica. Our resort is well known and our business is highly valued thus our clients are always treated with the greatest of Customer Care and given the best of services available.
Have questions? Give us a call and let one of our staff members give you the answers you need to begin planning the perfect Costa Rica holiday.