5 Star Customer Service
Based on hundreds of reviews, one thing seems consistently clear with more then 99% of our guests and that is, we always try to do our very best to ensure nothing less then your 100% complete satisfaction with our resort from the moment you first contact us until long after you have returned home.
Life has many twists along the way, in this business we see them almost every day and we stand prepared and committed to helping you through them. And, if we fail you, we won’t make excuses, our 100% Guarantee is we will ALWAYS try our best.
When life throws a curve ball, maybe something as simple as a delayed arrival causing you to miss your connecting flight, we love turning those lemons into the best lemonade you ever had, maybe by having one of our many company representatives waiting for you as you exit your terminal 90 minutes late only to be whisked away to a private hanger where a bottle of chilled champagne and your very affordable VIP Private Charter Airplane awaits you for immediate take off.
Who would have thought less then an hour later you would be swinging in a comfortable hammock made for two watching a gorgeous sunset from our private beach.
Every day we get a chance to make a difference in a someone’s life and our first desire is to find that path and as seamlessly as possible, make it happen.
Our professionally trained, multi lingual, (English, French, Spanish, German spoken) staff of 11 have the best reviews for Customer Service and Care in the Santa Teresa area. The Red Palm Villas team spends their days in harmony and perfect synchronization; organizing and orchestrating a beautiful medley of landscape, house and guest services along with smooth transfers, nothing but great suggestions and an abundance of amazing recommendations.
We all share only one goal and that is, when you leave, you are wishing you could stay forever and dreaming about coming back.
We truly love what we do and our guest reviews say it all. Dedicated, sincere and professional, that’s the level of Customer Service and Care you can expect to receive as a guest of the Red Palm Villas beachfront resort.